The Loxys guarantee.

Weft top lifespan

Loxys guarantees that with correct maintenance and care, our hair extension weft tops will last at least 3 months — and typically much longer.

Product use

This guarantee is voided by treating the hair incorrectly. This includes the use of any products containing proteins, amino acids, sulfates or other ingredients that may increase the likelihood of the weft top failing.

This guarantee does not cover normal wear and tear or any colour changes in the extensions.

Professional & retail ranges

We cannot guarantee how professional or retail product ranges used by your salon will interact with the extensions, due to the unknown effects of other product ingredients on the extension hair.

If you choose to use another range of hair care it's your responsibility to ensure they're free of keratin, protein and repairing ingredients. Damage caused by any professional or retail products used by your salon is not covered by this guarantee.

Client hair damage

As with any hair extension technique, there is a chance of damage to your client's natural hair while wearing Loxys extensions. We do not accept responsibility for any damage caused to your client's natural hair while wearing our extensions.

Care instructions

It is your responsibility to thoroughly read through the care and maintenance instructions associated with Loxys extensions, and to pass this information on to your clients.